分析一下下面这封信，写一封回信，要强调我一定要cancel并且我是online课程不是线下课，也就是我并没有airline ticket以及其他具体信息可以提供。 Dear Ziming I’m not sure where you s

Dear [Name], Thank you for your email regarding my request to cancel my online language course. I understand that cancellation policies may vary depending on the program and the terms and conditions agreed upon at the time of enrollment. However, I would like to emphasize that I am an online student and do not have an airline ticket or other specific information to provide. As an online student, I do not have any travel arrangements or physical attendance requirements associated with my course. I am certain that I wish to cancel my course and would appreciate any assistance you can provide in this matter. Please let me know what steps I need to take to proceed with the cancellation process and receive any applicable refund. Thank you for your attention to this matter, and I look forward to hearing from you soon. Best regards, [Your Name]